shopi

Legal

Cookie Policy

Last updated: 14 July 2026

This policy explains how Shopi uses cookies and similar technologies (like local storage and session storage) in your browser.

Shopi keeps this simple: we only use what's needed to make the app work. We don't run advertising or analytics tracking scripts.

1. What We Use, and Why

Essential cookies

shopi-auth-hint— a small cookie we set when you're signed in. It doesn't contain your password or session token — it's a flag our system uses to decide whether to show you signed-in or signed-out pages. It lasts up to one year or until you sign out.

Local storage

We use your browser's local storage (not a cookie, but a similar browser technology) to:

  • Keep you signed in — we store your session information locally so you don't have to log in every time you open Shopi
  • Remember your theme preference — whether you're using light or dark mode

Session storage

We use session storage, which clears automatically when you close your browser tab, to:

  • Restore your scroll position when you navigate back to a feed
  • Temporarily remember where to send you after you sign in (for example, if you tried to message a seller before logging in)
  • Remember if you've dismissed certain in-app prompts during your visit

2. Storage Details

NameTypePurposeExpiry
shopi-auth-hintCookie — essentialA flag indicating you're signed in, used to decide whether to show signed-in or signed-out pages. Does not contain your password or session token.1 year or until sign out
shopi-auth (local storage)Local storage — essentialKeeps you signed in across visits so you don't have to log in every time.Until sign out or cleared
shopi-theme (local storage)Local storage — preferenceRemembers whether you're using light or dark mode.Until cleared
Auth-intent redirect (session storage)Session storage — essentialTemporarily remembers where to send you after signing in (e.g. back to a seller's chat).Until tab is closed
Scroll position (session storage)Session storage — functionalRestores your scroll position when navigating back to a feed.Until tab is closed

3. What We Don't Use

As of this policy's last update, Shopi does not use:

  • Advertising cookies or ad-tracking pixels
  • Third-party analytics cookies (like Google Analytics)
  • Cross-site tracking technologies

If this changes in the future, we'll update this policy and, where required, ask for your consent first.

4. Push Notifications

If you opt in to push notifications, your browser stores a subscription on your device that lets us send you alerts (like new messages). This isn't a cookie, but it's a similar browser-level permission. You can turn this off any time in your browser or device notification settings.

5. Managing Local Storage and Cookies

You can clear cookies and local storage through your browser settings at any time. Note that doing so will sign you out of Shopi and reset your saved preferences.

Because we don't use tracking cookies, you generally don't need to take any action for privacy reasons — the technologies above exist to make Shopi function properly, not to track you across the web.

6. Changes to This Policy

If the cookies and storage technologies we use change, we'll update this page and, where the law requires it, ask for your consent.

7. Contact

Questions about this policy?

Shopi Limited
Nairobi, Kenya
Email: privacy@shopi.co.ke